Frequently Asked Questions

How do I know how much rent to charge?
We can carry out a no obligation valuation on your property to access the potential
rental value in the current market and suggest a most suitable type of tenant, or advise you how you would be able to get more.

How much will it cost me to let my property?
It could cost you from 8% to 12% of the term rent depending on the service you
choose. You will also need to consider the cost for EPC, Gas Certificate (if applicable),
Inventory and Check-in/out report and cleaning costs. However you can always
speak to our property consultants who will help you to identify your needs and will
provide you a tailor made solution instead of a standard service.

Are there any additional marketing Costs?
No, we will include all marketing expenses in our commission fee.

Do I need to be present for viewings?
No, our property consultants will accompany all viewings once keys for your property
and access codes have been provided. Prospective tenants often feel more relaxed
when the owners are not present.

Do I have to stop marketing a home for sale or let if I don't have an EPC?
No. However, you should not undertake any viewings, provide any written
information or enter into a contract with a prospective buyer or tenant.

If at the point you conduct a viewing, provide written information or exchange
contracts, you do not have an EPC, you will be liable to a penalty charge of £200
unless you have ordered the EPC at least 14 days previously and make all reasonable
efforts and enquiries to obtain it in time.

Do I need an EPC where a tenant is in occupation?
Where a tenant is in occupation before the 1 October 2008 and continues to be
in occupation after this date an EPC is not required. If at a later point the tenant
changes, an EPC will be required to show prospective tenants.

What is a HMO?
HMO stands for House of Multiple Occupancy it is a building or part of a building
which meets one of the following:

• Any building in which two or more households share basic amenities. For
 example toilets, kitchens, and bathrooms.

• Any flat in which two or more households share basic amenities. For example
 toilets, kitchens, and bathrooms

• Any converted building comprised of one or more units of accommodation
 that are not self-contained.

• Any converted building comprised of self-contained flats that does not meet
 the 1991 Building Regulation Standards, and less than two-thirds of the self-
 contained flats are owner-occupied.

It is now mandatory duty for property owners of certain types of HMO’s to have a

How much does an Inventory cost?
Prices vary, depending on the size of your property, however if you wish we could
give you a quote and make further arrangements.

Do I need an Inventory?
In most cases – YES – If there are any dilapidations at the end of the tenancy it
will be easier to prove the state and condition of the property initially given to the

How long does it take to receive my rent once paid by the tenant?
For a long let you should receive your rent by standing order on the rental due date
each month. The due date is typically, the date on which the tenant moved in.

For short lets you would receive your rent in full prior to commencement of the

How do I improve the chances of letting my property?
Property should be presented in a clean state and preferably decorated in the neutral
tones. Also add a bit of color by dotting around few vases around the house with
flowers or decorative twigs. Contemporary paintings and mirrors would give more
of a homely feel, etc… Speak to our property consultants for more advice or email

What notice do I need to serve if my tenant is in breach of contract?
It will all depend on the breach. Most common notices served are:

• Section 8 notice – a notice that tells the tenant he has 14 days to pay his rent
 or claim under grounds for nuisance, noise or breach of tenancy.

• Section 21 notice – this is two months’ notice that tells the tenant you are
 ending his agreement.

How long does it take to get the tenant into court?
Normally it will take 6 to 10 weeks to get the court order, London courts can
sometimes take a little longer.

We hope you found these Landlords FAQ’s useful, but if you are still uncertain or
concerned about a particular process or a regulation then please let us know by
completing the form below.

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